Insights

Getting value from your investment reporting.

April 21, 2021

There are now many middle or back-office tasks within asset management firms where there is little or no competitive advantage to be gained. Is investment reporting one of them – or can real value still be derived, asks Abbey Shasore, CEO, Factbook. As investment management operations (and software) becomemore commoditised, it is increasingly difficult for asset managers to derive real value from these activities. Middle and back-officeprocessing in particular has become very standardised and...

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Want to keep your clients interested in your investment reports? Change the narrative.

March 10, 2021

    Why does it matter if your factsheets are issued like clockwork every month, if there is little thought being given to the narrative? Are there not more important elements for asset managers to consider when reporting on investments, asks Abbey Shasore, CEO, Factbook. The need to achieve or exceed service level agreements (SLAs) is obviously very important to asset management firms. Meeting client expectations is a fundamental part of any business and asset...

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Client Reporting – Prepare to succeed

January 5, 2021

Sustained acquisition of AUM will always be the holy grail for investment firms – for most it is the reason they exist and the essential manifestation of the excellence. This is no less so in the relatively attritional conditions we have seen in recent times. At the same time as they seek to grow AUM firms also look to stem outflows by developing both profile and reputation. Ever more sophisticated communication techniques must be deployed to...

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Effective client reporting is telling the investor what they need to know, not what you want them to know

October 22, 2020

  Abbey Shasore, CEO, Factbook, discusses how buy-side firms must seek to answer the genuine questions in their investment reporting. The recent Presidential debate in the US reminded me of an oft-forgotten parallel in the world of investment reporting: that of responding to the question that you wish to answer rather than the actual question being posed. It is a well-known fact that investment managers routinely include data in their client reports...

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Is a best-of-breed reporting system within your reach?

August 20, 2020

An Investment reporting approach that addresses concerns related to throughput and standardisation, reduces risks associated with reporting cycles and assists rather than obstructs during tier transition is important - and within reach of all firms, writes Abbey Shasore, CEO, Factbook. From time to time I find myself in front of a small asset management firm that is considering a best-of-breed investment reporting solution. Usually the key driver for such firms (with, say, AuM of...

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Successful investment reporting: it’s always about the data

May 20, 2020

  Heads of Performance or Client Reporting at any asset management firm are responsible for the outputs to the end consumer. Their biggest worry is always: ‘Can I trust the numbers (and text) on those outputs? Is it ‘good to go’? Has it been brought in faithfully from multiple external sources?’ A good vendor will have all the tools and processes in place to ensure that it can take the data from the point of...

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What price freedom? Asset managers, vendors and autonomy

December 17, 2019

In these days where one of the main subjects for debate is the theme of ‘taking back control’, a question that recently struck me is just what should be the level of dependence between a software vendor and an asset management firm? Should the goal for every buy-side firm be to take control of any software deployment from the outset, with the objective of being entirely self-sufficient in as short a period of...

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Client reporting: can overexposure blur your vision?

November 15, 2019

  Abbey Shasore, CEO, Factbook, discusses how buy-side firms must balance the regulatory and client demands for transparency with the risk of data overkill. The drive toward openness within the investment management industry has been gathering pace for many years now, but certainly went through the gears since the crash of 2008. Investors and regulators alike have viewed the need for information sharing and clarity as priorities since the opaque investment structures of the...

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Software providers face ESG re-boot

October 10, 2019

The tech industry’s reliance on offshore software developers – some of them working in “dimly-lit third world offices” – could become an ESG issue for fund managers who buy their services, says Abbey Shasore, chief executive of Factbook. A dam bursting in South America, killing hundreds and flattening communities, will trigger a wave of ESG protest at funds investing in the dam’s owners. ESG is a cultural phenomenon creating derision for asset managers investing...

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Client reporting and the short road to anarchy

May 23, 2019

      A topic that attracts much discussion in technology circles – and one of the early questions that we, as vendors, are often posed by prospective clients - is: ‘Which development methodology do you follow?’ The two most popular approaches - ‘Waterfall’ and ‘Agile’ - are well-known, mature practices. Waterfall follows a linear approach to software development. With waterfall, the vendor will analyse, design, build and test before delivering the entire system. Some firms believe that...

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